Seaside Auto Repair

Thanks Rudy! You made a wise choice in having your new to you Acura checked out! You picked a great car that will give you years of great service with proper service. We are proud Acura owners and ours is almost at the 300,000 mile mark! Congrats on your new addition.

Thank you for the review David! It was great seeing you today and taking care of your Prius.

Hello Gacha-Katusha. Thank you for your review. We did indeed have an issue with our alignment equipment that was repaired prior to performing your alignment inspection. During our inspection we could visually see that the rear wheels were out and that the vehicle had been in a collision. Once we noted that we stopped and contacted you for more information on the repairs and also to advise that depending on the amount of adjustments needed that the alignment with adjustment could cost up to the $500 estimate. We would never perform repairs without an approval from the vehicle owner. I realize that you felt that there was nothing wrong with the alignment but with the tires wearing unevenly and the recent suspension components that were installed there was definitely an issue to address. As for what the other shop charged and the adjustments that were made, we cannot comment on. Every shop has their own policies and procedures and we comply with the rules set by the state. I am glad that you were able to get your Audi alignment issues addressed and that you get many years of driving enjoyment from it.

Many thanks to you Reggie! It is our pleasure to care for your Cadillac and you Hyundai. Knowing that you understand the importance of servicing your transmission and taking care of a check engine light are important for the longevity of your investment.

Thank you Barry! We are glad that we were able to care for your Toyota before your trip to watch your daughter.

Thanks for the review! We’re grateful to be able to provide State Certified Brake and Lamp inspections for our community. We’ve been licensed to do so since the 1980’s and take pride in keeping your car and you safe on the road.

Although we appreciate all reviews, I’d like to point out a few facts that your have left out of your review. First, the FACT that this vehicle had just been serviced at a “quick lube” in San Antonio and I’m sure you’ll recall that your wife lost her AC within 2 hours of her drive to California. I don't think it's physically possible to "loosen" a pressure switch when the vehicle is hundreds of miles away from us. It is a fact that the part that was installed by your quick lube was defective which caused the freon to leak from your AC system not allowing the air conditioning to work for your wife on her long trip. The video we sent you as a courtesy was to give you vindication of the problem with the AC. Our number one purpose was to make sure that your wife was taken care of so she could focus on your daughter. We made sure that she had a rental car and we gave her priority due to her situation. We serviced your wife’s vehicle only AFTER extensive emails and phone conversations with you and only with an approval from you for the amount discussed, which wound up being less than the amount you approved. As for the performance issue, we discussed the recommendations and after a long phone conversation you opted to go with an additive to TRY and solve the problem. We discussed the importance of the maintenance of the fuel system in detail. In regards to the vent door issue, although I have already sent an email, I apologize for the confusion. Regardless of that, instead of trying to hide anything, I owned up to my mistake and explained in detail where the confusion happened. Integrity and transparency are very important to me in this business. I do realize that you are on the other side of the globe and we appreciate your service. Sir, to state that we “lied” is an exaggeration. To state that we "loosened to fake a leak" is slander. There is a reason that we provide digital inspections with photos and videos. You are a very intelligent man and I am sure that had you thought that we were trying to "rip you off" you would not have had us do any repairs for you. I believe that your concern may stem from the fact that California is more expensive than Texas. I completely get that but you must know that most things in California are more expensive than in Texas. I don't doubt that this repair would have been less in San Antonio. Lastly, I would like to also remind you that a discussion was had in regards to contacting the “quick lube” about having the AC repair warrantied. I also provided your wife with the information needed to do so when she returned to Texas. I don't believe that we would have done so if we were trying to take you for you money and if we truly only wanted to charge you, we would not have given you the 10% military discount for serving your county. It was truly a pleasure making sure your wife was taken care of for her trip back home. She is a very nice woman. Have a great day.

Thank you Amir! We were so happy to be able to help you with your Toyota Sienna. If you need anything for your cars please give us a call or stop by.

Thanks for your five-star review. Glad we were able to get your State of California Official Brake and Lamp certificates issued for you. We're here when you need us.

Thank you! We love our customers!