Seaside Auto Repair

Mon - Thu: 8:00 AM - 4:30 PM
Fri: 8:00 AM - 4:00 PM
1

My car needed an inspection of the break and lights, which was required by DMV. the break inspection passed, but the light did not, because the fog light did not work. the lady called me and said that this is the problem. I asked if they can fix it, she said no, but they can remove the foglights. I asked about the cost, she said $315, because the have to remove the bumper totally to access the foglights and remove it. I said ok do it. when I got my car back , I noticed that instead to remove the bumper they just openend the liner behind the bumper and removed the foglights which can be done in 15-20 minutes. When I called back and asked if they removed the bumper? the lady did not answer and just said they have removed them. So my point is they charge based on the procedure they have on the paper, but in practic they work more less and this is a kind of robery.

Hi Ahmad. You are correct, we charge based on the job, not the time it takes to complete it. As you've stated above, we presented you with the price prior to performing the work, and you gave us your approval to do so. We apologize that you're unsatisfied with the price following that approval. If you'd like to discuss your visit further, feel free to give us a call at 831-899-2425.

- Wayside Garage
5

Hi, Dwight! Thank you for choosing Wayside Garage. We're glad to see you were satisfied with our service and we look forward to working with you again someday.

- Wayside Garage
5

Thanks for the generous rating, Julia! We appreciate your feedback.

- Wayside Garage
5

Hi, Alyxandrea! We're glad to know you enjoyed your recent visit to Wayside Garage! We appreciate the positive feedback and look forward to working with you more in the future.

- Wayside Garage
5

I brought my car in for a check engine light. They were thorough in their investigations and informed me of what needed to be repaired. They worked with my warranty service from Carmax. They repaired our car promptly within a reasonable amount of time and were in full communication during the entirety of the service. I 100% recommend Wayside automotive. Service: Auto engine diagnostic

Thank you for the kind recommendation and feedback, Curtis! We're very happy to know you enjoyed working with us as much as we enjoyed working with you. Thanks for allowing us to take care of your check engine light service! Please don't hesitate to call us if there's anything else we can do to help.

- Wayside Garage
5

Thank you for taking the time to review us, Robert! We're thrilled to know you received five-star service at your recent automotive service visit. Thanks for choosing Wayside Garage!

- Wayside Garage
5

I haven't been this impressed with an auto shop EVER. I had error codes and a laundry list of repairs and maintenance to get done. Sabrina walked me through the entire process. I can't say enough about the customer service at Wayside. This was a pleasant experience! I never thought I'd say that about a visit to the mechanic. The shop arranged for me to have a ride home after dropping off my car. They ran a series of special tests to diagnose my car. The shop is so tech-savvy that they can text you digital reports. I really appreciated this as I could decide what needed to be done -- the report even included images as supporting documentation. The repairs and maintenance were completed quickly and the Sabrina even arranged for my car to be delivered back to my apartment! They have a secure link on their website to pay your bill remotely and can even email your invoice. Wow! I finally found a shop I can trust and who understands integrity and the importance of great customer service. I'm so glad I found Wayside on Yelp. I'll definitely be a customer from now on. Services: Oil change, Auto engine diagnostic, General repairs & maintenance, Battery, Brakes, Air & cabin filter replacement

We're glad you found us, too, Jennifer! Thank you so much for taking the time to tell us what you enjoyed about working with us. We had a great time getting to know you and taking care of your vehicle's repair needs. Even more, we're honored to have earned your trust. If you have any additional questions about the digital inspection results, don't hesitate to reach out! We're always here for you and look forward to assisting you at your next auto repair or maintenance visit.

- Wayside Garage
5

Imma just say, I never do reviews because ain't nobody got time for that. But this shop deserves it. I loved this place! I took my 15 yr old Escape due to ABS issues that I had been putting off for months, but finally took it in. I called ahead of time, told them my issues, and dropped off my car. They were all super friendly and accommodating to my concerns. The repair ended up costing less than I expected (bless), and had a military discount! So double win. But the thing that made the biggest difference was how nice everyone was. They were easy to communicate with and were never bothered by my (many) calls. Stacey even stayed several minutes past closing time for me to come pick up my car, and that was a huge blessing! Also she's super sweet and fun to talk to! This place is family owned, so I respect that too. Overall, I am very satisfied with this business and have already referred others to them lol. If I ever need something done again I know where to go! Services: Oil change, Brakes, Electrical, Tires, Electrical repair

Hi, Cassidy! Thank you for taking the time to write us such a kind review. We're very honored to have earned one from you knowing it's not something you typically do for other businesses. We're very grateful to hear that you enjoyed working with us as much as we did with you. Thanks for trusting our team to take care of your Escape's ABS repair. It was a pleasure to complete and we're happy you can get back on the road safely. If there's anything more we can do to assist you, please don't hesitate to reach out!

- Wayside Garage
5

These guys are fantastic! I have never met such honest mechanics, but don't take my word for it, they literally photograph (and/or video) EVERYthing and include it in a detail post-inspection and post-maintenance report. I know exactly what to expect every time I use their services and am very impressed each time. These guys really go above and beyond. Services: Oil change, Auto engine diagnostic, General repairs & maintenance, Battery, Brakes, Electrical, Wheel alignment, Tires, Exhaust, Air & cabin filter replacement

Thank you, Isaac! We're so honored to have earned your trust and appreciate the positive feedback you've given about our digital vehicle inspections. We're looking forward to your next visit already. Thank you for supporting our team here at Wayside Garage!

- Wayside Garage
5

Thanks for the generous rating, Graham! We're happy to hear you had a five-star experience.

- Wayside Garage
Wayside Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Wayside Garage (831) 899-2425 if you have any issues in accessing any area of our website.