Seaside Auto Repair

Totally transparent, great pictures of work to be completed and a professional service advisor who's right on point. My new favorite service stop.

Highly recommend

Excellent shop! Take your auto there!

Came in for service on my AC system and will be a customer for many years to come.

Without an appointment...vans just don't go sometimes...Stacey made me feel like family on the phone and in person and at closing time. Lowered my stress level to zero...it's about the people and the trust more than the service on the van, which was great and a quick turn around. Did I mention all this was without an appointment ? Wayside rocks...:)) Second time around...old vans and old owners are a challenge :)) Wayside can handle anything !!

First let me say the quality of work was great. I have no complaints about that. I would take my car back if I got a written estimate beforehand. The reason I am giving two stars is that when I dropped my car off for what I know and have confirmed with other mechanics was a 2 or 3 hour, 3-400 dollar job, I was told verbally that the job would cost right around 350 dollars by the owner, Sam. I of course said good to go and went along my merry way. The next day, after hearing nothing all day back from them, I called in around 4pm to inquire about the status of the car. I was told that they were just finishing up and the car was being filled with fluid as we spoke and I could come pick it up, but that the job would cost around 700 dollars. I immediately ubered to the shop, where I found the car back in pieces (because the part they had received was bad - not their fault) and I inquired about the price increase and was told they had to buy a specialty part. Since the car wasn't fixed and they still had possession I wasn't about to argue at this point so I left and came back the next day, where I found the price had gone up to almost $850.00! only assume since I was on a roadtrip and needed the car fixed asap and they knew that from the beginning They decided to overcharge me thinking they could get me. I of course had to pay it to get the car, but did inform them I would file a complaint with he Bureau of Automotive Repairs, which I have done. The receptionist/owner got very nasty with me when I challenged the price and called out the false charges and informed her I would be contacting the bureau. I was never given a written estimate (illegal) which can only mean they planned to do this the entire time, knowing I was a stranded motorist. In addition, they never called to ok the more than doubling of the price (also illegal) before continuing to work on the car. Moral of the story is if you are planning to get work done here, they will do a great job, but make sure you have a written estimate first.

There are a LOT of auto repair shops in this area, hard to know who to go to and who to trust. I've only had great experiences with Wayside. They're thorough, friendly, knowledgeable and work is done correctly. Stacey and Sam run a great family business. They've earned my trust.

My car needed an inspection of the break and lights, which was required by DMV. the break inspection passed, but the light did not, because the fog light did not work. the lady called me and said that this is the problem. I asked if they can fix it, she said no, but they can remove the foglights. I asked about the cost, she said $315, because the have to remove the bumper totally to access the foglights and remove it. I said ok do it. when I got my car back , I noticed that instead to remove the bumper they just openend the liner behind the bumper and removed the foglights which can be done in 15-20 minutes. When I called back and asked if they removed the bumper? the lady did not answer and just said they have removed them. So my point is they charge based on the procedure they have on the paper, but in practic they work more less and this is a kind of robery.