Seaside Auto Repair

Mon - Fri: 8:00 AM - 4:30 PM
5

I had a check engine light and brought it in to have it looked at. They honored a postcard coupon I brought in for a free check engine light. Dean took great care of me, advising me of what was needed once they were able to get under the hood. He advised me of all the steps they would take to get it fixed. They emailed and texted me the digital inspection report which as great. They even followed up with a phone call to go over it with me as well, giving me the cost as well. Excellent communication throughout the entire process! I will recommend them and I will return there again! Services: Auto engine diagnostic, Oil change

So glad we could provide you with an enjoyable auto repair experience, Rene! Thank you for trusting us to take care of your check engine light service and for providing us with your kind feedback. We really appreciate you choosing Wayside Garage and look forward to seeing you next time.

- Wayside Garage
5

By far this was the second greatest mechanic experience I have had, which is incredible. Wayside Garage raised the bar as far as i'm concerned. I felt the prices they charged were fair and their transparency was crystal. Amazing report, explained everything to a car-dunce such as myself, and were incredibly friendly. I'm naturally cautious (having watched way to many youtube and news videos about scams and ripping you off) but I didn't feel that way at wayside. They are busy, but got everything done the same day I brought it in. they were a referral, and one of the best ones yet. I'll be taking my car to wayside for the remainder of my time here. I am satisfied with my care. Services: Oil change, Air & cabin filter replacement, Electrical repair, Brakes, Wheel alignment, Tires

So grateful to have earned your trust and repeat business, Isaac! Thank you for giving our shop a chance to provide you with excellent car care. We're very happy to know you felt comfortable working with us, confident in the report we provided you, and satisfied with the quality, cost, and efficiency of our work. Your review made our day and we are looking forward to your next visit already.

- Wayside Garage
5

Dean was AWESOME! Kept me up to date and informed me every step of the way while my car was at Wayside Garage. He was very informative and professional. I will continue to bring my car here for service repairs. Service: Electrical repair

Hi, Bailee! Thank you for choosing Wayside Garage for your recent automotive repair needs. We're very happy to know you enjoyed working with Dean and plan to return for more services in the future. Your kind feedback means a lot to us and we look forward to seeing you next time.

- Wayside Garage
5

Very nice and you felt like your always first Service: General repairs & maintenance

Because you are, Eric! Thanks for letting us know you enjoyed the service here at Wayside Garage of Seaside! We appreciate you allowing us to take care of your vehicle and hope you'll come see us again next time.

- Wayside Garage
2

Hi Rebecca. We appreciate you taking the time to provide us with your feedback. We're sorry to see your recent visit wasn't a more positive experience for you, and we'd like to know how we can improve. When you have time, please call us at (831) 899-2425. We are always open to constructive feedback that can help us provide better service in the future. Thank you!

- Wayside Garage
2

I have used Wayside to do my yearly inspection for the past 2 years without issue. However, recently I had an issue with my turn signals in the front not working properly. I am extremely disappointed with their diagnosis of my issue. They indicated that I had a faulty socket for both my signals. I was under a time crunch as I was moving out of state, so they provided me with a part number so I could order my own part and have my father-in-law do the installation (he is a mechanic). Two things happened: #1 Wayside gave me the wrong part number (thankfully, the parts department at the garage I went to caught the error and found the right one). #2 They improperly diagnosed my issue. My father-in-law noticed right away that the sockets were fine, and saw that there was squirrel feces inside the hood and a squirrel had actually eaten through the cable. Being that there are the ground squirrels all over the area in Monterey, this should have been obvious. I am upset they cost me $200 plus to diagnose this incorrectly and would have charged me over $400 plus to not fix my issue at all. Service: Electrical

Sarah, we're disappointed you chose to write a review on Google prior to calling us directly. We would have been happy to address your concerns and frustrations via phone. While we're very sorry to hear you were dissatisfied with our service, we would like to reiterate several points. First, we have footage of the inspection where our technician clearly addresses the short in the wire and socket assembly - if we gave you the impression it was only the sockets, we apologize. Additionally, Ford gave us the part number directly. We're unsure how it could have been the incorrect part unless there was an error made on Ford's end. If you'd like, we'd be happy to walk you through the diagnostic footage we recorded in order to clarify anything you would like to discuss in more detail. Feel free to reach out to us at any time by calling (831) 899-2425.

- Wayside Garage
5

The owners and staff are kind, honest, and do great work! I drive from another county to get my car serviced here, I don’t trust anyone else. Service: General repairs & maintenance

Having earned your trust means the world to us, Nicole! Thank you for providing us with your feedback and giving us the opportunity to care for your vehicle. We're honored that you drive from another county just to see us! We're looking forward to your next visit already and hope you have a wonderful holiday.

- Wayside Garage
5

Great customer service

We appreciate your business and feedback, Gonzalo! Thank you for taking the time to rate our business and see you again next time.

- Wayside Garage
5

Jim, your positive reviews means a lot to our dedicated team here at Wayside Garage! Please consider us again for your future vehicle needs.

- Wayside Garage
5

Hi, Johnny! Thank you for taking the time to let us know that your recent visit for your Scion Oil and Filter Service was a five-star experience. We appreciate the positive feedback and look forward to seeing you next time.

- Wayside Garage
Wayside Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Wayside Garage (831) 899-2425 if you have any issues in accessing any area of our website.