Seaside Auto Repair

Mon - Thu: 8:00 AM - 4:30 PM
Fri: 8:00 AM - 4:00 PM
2

Hi Rebecca. We appreciate you taking the time to provide us with your feedback. We're sorry to see your recent visit wasn't a more positive experience for you, and we'd like to know how we can improve. When you have time, please call us at (831) 899-2425. We are always open to constructive feedback that can help us provide better service in the future. Thank you!

- Wayside Garage
2

I have used Wayside to do my yearly inspection for the past 2 years without issue. However, recently I had an issue with my turn signals in the front not working properly. I am extremely disappointed with their diagnosis of my issue. They indicated that I had a faulty socket for both my signals. I was under a time crunch as I was moving out of state, so they provided me with a part number so I could order my own part and have my father-in-law do the installation (he is a mechanic). Two things happened: #1 Wayside gave me the wrong part number (thankfully, the parts department at the garage I went to caught the error and found the right one). #2 They improperly diagnosed my issue. My father-in-law noticed right away that the sockets were fine, and saw that there was squirrel feces inside the hood and a squirrel had actually eaten through the cable. Being that there are the ground squirrels all over the area in Monterey, this should have been obvious. I am upset they cost me $200 plus to diagnose this incorrectly and would have charged me over $400 plus to not fix my issue at all. Service: Electrical

Sarah, we're disappointed you chose to write a review on Google prior to calling us directly. We would have been happy to address your concerns and frustrations via phone. While we're very sorry to hear you were dissatisfied with our service, we would like to reiterate several points. First, we have footage of the inspection where our technician clearly addresses the short in the wire and socket assembly - if we gave you the impression it was only the sockets, we apologize. Additionally, Ford gave us the part number directly. We're unsure how it could have been the incorrect part unless there was an error made on Ford's end. If you'd like, we'd be happy to walk you through the diagnostic footage we recorded in order to clarify anything you would like to discuss in more detail. Feel free to reach out to us at any time by calling (831) 899-2425.

- Wayside Garage
5

The owners and staff are kind, honest, and do great work! I drive from another county to get my car serviced here, I don’t trust anyone else. Service: General repairs & maintenance

Having earned your trust means the world to us, Nicole! Thank you for providing us with your feedback and giving us the opportunity to care for your vehicle. We're honored that you drive from another county just to see us! We're looking forward to your next visit already and hope you have a wonderful holiday.

- Wayside Garage
5

Great customer service

We appreciate your business and feedback, Gonzalo! Thank you for taking the time to rate our business and see you again next time.

- Wayside Garage
5

Jim, your positive reviews means a lot to our dedicated team here at Wayside Garage! Please consider us again for your future vehicle needs.

- Wayside Garage
5

Hi, Johnny! Thank you for taking the time to let us know that your recent visit for your Scion Oil and Filter Service was a five-star experience. We appreciate the positive feedback and look forward to seeing you next time.

- Wayside Garage
5

Hi Cameron! Thank you for choosing Wayside Garage for your auto repair and service needs. We're happy to know you received five-star service for your Chevy Truck Suspension Repair at your recent visit and hope you have a wonderful holiday. Thanks again for providing us with your feedback.

- Wayside Garage
5

Dean and the Wayside Garage team were fantastic! After a horrible job from previous shop left my lifted truck's alignment "plowing" down the street, Wayside Garage was able to get my (tough to find) tires replaced, installed and even fix the mess left behind by the other shop. Dean and the staff were professional, courteous and fast, and able to fix what "couldn't be fixed" by a lesser garage. The shop was clean and the mechs did top-notch work. I highly recommend the team at Wayside Garage! Thank you all so much!! -Speed Services: Steering & suspension repair, Wheel alignment

Speed - thank you so much for this incredibly thoughtful review! We're very happy we could straighten out the issues you were experiencing with your truck's lift and tires, and we're even happier to hear you enjoyed working with us! The feeling is mutual, and we can't wait to work with you again. Thanks for choosing Wayside Garage and taking the time to share your feedback!

- Wayside Garage
5

Thorough diagnostic on a newly purchased (old) truck. Honest, transparent, extremely helpful! Love the pictures and detailed descriptions of all areas of concern. Service: General repairs & maintenance

Hi, James! Thank you for allowing us to perform a full health check on your "new to you" Chevy Silverado 1500! It was a pleasure seeing you and we look forward to seeing you again the next time your truck needs service.

- Wayside Garage
5

Supporting ONLY our local businesses from now on. Family-oriented and great customer service all around. Go Locals! 🤟 Service: Oil change

Thank you for supporting our local, family-owned business, Iris! We appreciate you allowing us to perform oil and filter service on both your Jeep Renegade and VW Jetta. If your vehicles need any additional maintenance, don't hesitate to call Wayside Garage!

- Wayside Garage
Wayside Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Wayside Garage (831) 899-2425 if you have any issues in accessing any area of our website.