Seaside Auto Repair

My experience with Stacey and the Team at Wayside was EXCELLENT! They conducted a thorough inspection of the vehicle upon arrival, with electronic reports and recommendations. Then Stacey was able to find and acquire the parts the next day. My vehicle had a dual front axle replacement and I had my car back 3 days from when I delivered it. Along the way updates were provided either electronically or directly by Stacey. I will always choose Wayside - the service is impeccable and I completely trust them with my vehicle!

Cheerful, competent service and incredible communication, from the moment the car was brought into the bay, through the diagnostics and repair process. Wayside set a new standard of excellence, and I'll never take my cars anywhere else.

I want to say that all the women in the office are very nice and friendly. Customer service was just fine. However, Wayside unfortunately wasn't able to fix my car. My car wouldn't start, and I took it into Wayside where they said I needed a new alternator, which is a pricey replacement (about $700), but understandable if that's the problem. I also asked them to replace a belt (another $200), which I was told was in pretty bad shape (I'm sure it was, the car is a 2004). After replacing the alternator and belt, I took the car home and 1) the new belt was screeching and had to be tightened, and 2) the next day the car again didn't start. After returning to Wayside, they could not immediately determine why my car continued to die, and quoted me another $350-400 bill just to continue running diagnostics. I couldn't really afford a $400+ bill in addition to the first one, so I decided to leave. They had to jump start my car just to get it out of the parking lot. I do not pretend to know anything about cars or the mechanic industry, but there were a couple of things that struck me the wrong way, that I believe are obvious to even those who are ignorant when it comes to fixing their car. When, after leaving Wayside, I took my car to a mechanic down the road, they were able to diagnose and fix the problem for under $200 and in a matter of an hour or two, which leads me to believe I was either overcharged or Wayside isn't as knowledgeable as its competitors. Also, it would seem to me that "best practices" would involve fixing the cheaper problems first, then jumping to a larger fix if necessary, such as replacing the alternator. In this case it was the opposite. Again, the women were very friendly, and I don't like complaining or telling someone how they should do their job, but the bottom line is that I wouldn't trust Wayside with my car in the future because it's clear that there are cheaper and equally effective and efficient alternatives.

You won’t find a more honest and conscience people to deal with than Stacy and her team at Wayside Garage. They are reliable and go the extra mile when that need to with your car.

Great service. Friendly polite and efficient.

Wayside Garage is the best. They went out of their way to fix my car, staying late to make sure I got back on the road. I highly recommend them.

Nothing less than professional, really appreciate the work that they did for me. Would give more stars if it were possible.