Seaside Auto Repair

Mon - Fri: 8:00 AM - 4:30 PM

Wayside Garage Drop Off & Pick Up Policies For Extended Warranty Or Insurance

 

* I understand that Wayside Garage may have my vehicle for up to two weeks from the above-listed drop-off date

*I understand that Wayside Garage will not be calling or be called with daily updates on my vehicle.

*As soon as my vehicle is completed, Wayside Garage will call for pick up.

*If my vehicle needs parts, and those parts will take longer than two weeks to arrive and install, Wayside Garage will call me so I can come pick up my vehicle and use it until the parts come in. If my vehicle is not drivable, I will arrange to have my vehicle picked up by a tow truck until the parts come in (a deposit is required)

*I will return as a "Priority Customer" when the parts arrive.

*I authorize labor/parts for all items listed on the Wayside Garage write-up sheet whether customer pay or warranty.

*I understand that Wayside Garage may need to operate my vehicle for testing purposes.

*I understand that repair completion is based on the parts' availability.

*I understand it is my responsibility to make sure that the contents from the glove box/trunk/passenger compartment are removed before leaving my vehicle for service. Customers are not to leave any items of value inside their unit while in for service.

*I understand that it is my responsibility to make sure my vehicle is properly fueled if conditions call for it.

*I understand that all customer pay and warranty parts will be paid for upfront using my credit card If I pick up my vehicle before the parts arrive.

*I understand that when Wayside Garage notifies me that my Customer Pay/Warranty Parts are in I will have the following two options: 1. Make an appointment to get the parts installed or 2. Have parts shipped to the address provided and use my credit card to pay for the freight charges.

*I understand that Wayside Garage will secure, not use, my credit card information for customer pay labor.

*I understand that at the time of payment to Wayside Garage, I can choose a different payment method at that time.

*I understand that Wayside Garage may work on only three warranty items per service visit.

*I understand that Wayside Garage will secure, not use, my credit card information for warranty labor.

*I understand that Wayside Garage will secure pre-authorization on all warranty items before starting warranty work. If pre-authorization can not be secured, I will have to pay all or a portion of the labor and parts

*I understand that once Wayside Garage has advised me that my unit is ready for me to pick up, I have three business days to pay for any charges against it and remove it from Wayside Garage's property.

*I understand that I will be charged $75.00 per calendar day for each day my vehicle remains on Wayside Garage's property until the said vehicle is removed.

*I understand that Wayside Garage reserves the right to take legal action to secure payment of charges, including storage fees using my credit card.

 

 
 
Wayside Garage is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Wayside Garage (831) 899-2425 if you have any issues in accessing any area of our website.