Seaside Auto Repair

Mon - Fri: 8:00 AM - 4:30 PM
1

I received a flyer in the mail advertising a synthetic oil change for $49.95. When I called to schedule the appointment, I asked if the offer was still good. The woman who answered said yes. When I went to my appointment, I happened to ask how much my total would be before they did the oil change. Thank God I did! The advertised price is a scam: I was told that my total would not be $49.95 but $80.00 because the $49.95 did not include the disposal fee. If I had know the real price of the oil change, I never would have made an appointment, especially as they require that you leave your car with them for the entire day. There is also a small sign in the office that states that all advertised prices are for cash payments only, which was not disclosed on the flyer nor was I informed of this when I called to ask about the offer. So the real price would be $80.00 plus a 4% fee unless I paid in cash or used Venmo. I was also repeatedly asked for my email (which presumably they would use to send me advertisements or sell). When I asked why it was necessary the morning of my appointment, I was told they needed it to send me the inspection report. Past experience has taught me that "inspection reports" are generally alarmist in nature; they report a large number of mechanical problems that the garage then suggests you have repaired with them. All in all, a business that engages in deceptive advertising on multiple levels. I can only imagine what their repairs are like, especially for a woman consumer. NB: When I got home I looked at the ad more closely and in tiny print under the advertised price it says "job supplies, tax and inspection control fees are not included," however it does not mention a disposal fee.

5

I tell everyone how fantastic Wayside is for everything automotive

5

Bad ass.

5

Great service. Great quality of work. List of items that need immediate attention, not so immediate, and think about in the future.

5

They get it fixed and at a fair price

5

Their customer service is superior. I was treated like I was staying at at 5 star hotel! They took care of my request to test out my car at a reasonable price. I also enjoyed the shuttle service to and from my home. I highly recommend this company for car care.

5

This was the most detailed inspection with pictures and prices that I have ever gotten. The staff is all very friendly and helpful.

5

Trust them to provide excellent quality service.

5

They are very thorough in their inspection

5

The quality of work is good and customer service is good.

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