Seaside Auto Repair

Alright so I would like to start that they have amazing customer service, which is why I gave them two stars. They were very friendly and nice. However, the niceness does mask their way of making money. I by all means recognize this is a business and they need to make money, but they tried to run me dry. I went in for a brake check and they told me my rotors, my brake pads, and my calipers needed to be replaced...and they quoted me more than 1500 dollars to do all of them. I did not have the money for that so I asked if I could just do brake pads and rotors. They told me no. They said I would lose the warranty and the technician said the calipers needed to be replaced as well because "they were 10 years old". They also tried to up-sell me on a TON of other things. I trusted them because they seemed very nice but I wanted to double check (I am not familiar with brakes on cars and the prices). I went to another very reputable mechanic and they told me that yes, my rotors and brake pads needed to be replaced (my car sat for awhile) but my calipers don't. And guess what...it would cost a little more than $300 to do all of them. I went from $1600+ to $300+ just from going to a different mechanic. The mechanic told me they actually attended a training by Wayside Garage, and Wayside Garage were teaching their employees specific tactics on how to up-sell their customers on things they really do not need. I don't usually leave reviews but wow. I do not know about their other services, but do NOT go here for brakes. I am editing this review as a reply to the owner's reply of this review. They said they recommended calipers only because of the difference levels of wear on the break pads...the thing is, calipers are not the only thing to create uneven wear of breakpads. To find out whether or not the calipers actually need to be replaced you must take the calipers off to check them. There are a couple other things that can cause uneven brake pad wear, including rust. And o boy were my brakes rusty. I left my car sitting for awhile due to a faulty transmission and I did not know about the rust until I took it to the other shop because wayside garage DID NOT tell me about allllllll the rust that was coating my brakes. Now, I should have looked, that was not good on my part, but when they called me to tell me how much my bill was going to be they did not say a single thing about HOW rusted my rotors and brake pads were which can definitely make the brake pads unevenly wear. I also know for a fact they did not take a part my breaks because I did the brakes myself and everything was still extremely rusted together... The other shop was nice enough to tell me there was a bunch of rust on my car....Wayside Garage would rather leave that information out so they can just tell me my calipers needed to be replaced. Service: Brakes

Excellent service Services: Wheel alignment, Auto engine tuning

Journeywoman-man level of expertise. Identified problems and fixed them. Twice now. Services: Brakes, Tires, Oil change, Air conditioning, Electrical, Wheel alignment, Auto engine tuning, Steering & suspension repair, Engine repair, Electrical repair

Thank you Wayside Garage for being able to service my Subaru Forrester so quickly and with quality! The staff at Wayside is extremely professional and kind, especially Sabrina, Regina, and Brandon! Thank y’all! Services: Auto emissions testing, Auto engine diagnostic

Very thorough and very friendly and polite. Found the problem & fixed it. Also, I appreciate the the "shuttle" service. Services: Auto exhaust system repair, Auto exhaust system replacement, Exhaust

Always excellent service. Service: Vehicle Inspection

There was an engine oil leak in my car (Toyota Camry), so I visited there on Friday (4/15/2022) to fix it. They said I needed to make an appointment to fix my car within the day I visit (half-day or more). I made an appointment on Tuesday(4/19/2022) and they gave me an appointment card. I dropped off my car at 8:30 am with the appointment card showing "oil leak". I called at 11:32 am to check my car status. They said they were checking my car. I called them again at 2:18 pm, they said they were doing paperwork and they would call me in 20 min. I got a report from them via e-mail. At 3:17pm, they just did a total basic visual inspection that I did not request!!! and invoiced $289. The service manager said it was included in the inspection. They did not fix anything about the engine oil leaking. They estimated $9,900 for fixing other matters that I never asked. I spent two days and $289 to fix engine oil leak (it looks like just loosen oil pan plug ) but I got only a report that I never asked for. I do not recommend this place for fixing your car. Update) They called me on Wednesday (04/20/2022) and offered a free oil change for removing this review. I turned down the offer. They were not interested in my car's ENGINE OIL LEAK and kept explaining why the "Comprehensive Vehicle Inspection($289)" was required. They still don't understand what I want. I needed to fix my car's ENGINE OIL LEAK.

Always excellent service.

Take your vehicle here, only if you want great customer service, quality work, and fair prices!