A COLOSSAL waste of time. I'll go out on the record here and say I understand this place is pricey. However, when I called I expressed I was on a budget after explaining the repairs I might need and was assured that the price would be cheaper than the dealership which I had already gone to. I brought my vehicle to the Garage, and everything seemed great at first. The service was good, and I was informed the inspection and recommendation for repairs would take about a half-day (which was fine as I had brought it in for a 10:30 am appointment). Everything past this point deteriorated fairly quickly. First, I had gone pretty much the entire day without any updates on my car. It took all the way until 4:00 pm (30 minutes before they closed) when I decided to call myself, and they told me they hadn't even inspected yet. Yeah okay, that's definitely not a half-day. I would have been totally okay with this if I had been informed it was taking longer than expected, but they were on the verge of closing for the day and no one had contacted me. Second, the next day when I finally did receive my report and recommendations, it was almost 2x more than the amount the dealership had quoted me for parts and labor. Like I said, if I hadn't been told on the initial call that they'd likely be cheaper, I would have never gone here in the first place. It's basically a free $200 for them. I expressed my issues when I picked up the car the next day (finally) and was met with a fairly condensing response about being a premium garage and that no one would have told me that their prices would be cheaper than the dealership (which is explicitly NOT what I was told on the phone). Fairly abysmal experience, and it's unfortunate because I felt very good about the choice I made initially. They seem like good people and provide good service, but at the end of the day I don't appreciate being told information that wasn't even close to accurate. They can deny that anyone said that, but I wouldn't have set foot in this shop if they didn't stress a cheaper than dealership rate when I set up my appointment.