Took my Nissan in for a oil change and inspection, Wayside sends out a detailed report about what they found, what is good, what needs to be looked at, and what should be done as soon as possible. They send out the report with pictures of the work suggested, and then call a few minutes later to discuss the findings. Very helpful to have the report in front of you while they go over it. Very prompt in getting the vehicle back to me with the service completed.